30-Day Money-Back Guarantee
Every QuantProof purchase (Lite, Portfolio, Report and Pro) is covered by a 30-day money-back guarantee. If you are not satisfied for any reason, you can request a full refund within 30 days of the purchase date.
In short
- Full refund on request within 30 days of your purchase date
- Refunds go back to your original payment method
- Email us at support@quantproof.net to request one
How to Request a Refund
- Email support@quantproof.net within 30 days of your purchase date
- Include the email address used at checkout and your order or transaction ID (from your receipt)
- A short reason is helpful but not required
We aim to respond to refund requests within 2 business days.
How Refunds Are Processed
Orders paid through Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all orders placed through Paddle, and Paddle handles returns and refunds for those orders. You can also request a refund directly from Paddle using the link in your Paddle receipt or via paddle.net.
Orders paid through Razorpay (India)
For orders paid in Indian Rupees through Razorpay, QuantProof processes the refund directly.
In all cases, refunds are issued to the original payment method. Once approved, refunds are typically processed within 5–10 business days, depending on your bank or card provider.
Important Note
QuantProof provides computational analysis of the data you provide. Results are based on mathematical algorithms and do not guarantee trading performance or outcomes. Our money-back guarantee applies regardless of the score your strategy receives.
Contact Information
- Operator: Hardik Gumber (sole proprietor), New Delhi, India
- Email: support@quantproof.net
Policy Changes
We may update this refund policy from time to time. Changes will be posted on this page with an updated revision date. Changes do not affect purchases made before the update.